$10 Delivery Australia Wide

Postage and Delivery

    Road with city and moving cars

    How much is delivery?

    Standard delivery is $10.00 Australia wide and Express delivery is $15.00. The cost of delivery will be added during checkout. 

    When will my package arrive?

    When your hamper will arrive depends on the location it's being delivered to. For deliveries Australia wide, it will usually take 1-18 business days. Melbourne metropolitan deliveries typically arrive within a few days, while country Victoria will usually takes up to 5 business days. For deliveries outside of Victoria, the estimate is 3 - 6 days for metropolitan areas with standard delivery. 
    See approximate delivery times for Express and Standard below.

    Please note that due to COVID-19 disruptions delays to delivery times may occur. Australia Post is experiencing  reduction in air freight capacity, a significant increase in parcel volumes and must adhere to hygiene and social distancing requirements, all causing delivery delays. If your parcel has not yet arrived and it is after the estimated delivery time, please Contact Us or check your tracking via the link provided in your order confirmation email. 

    Standard Delivery:

    City Approximate Time
    Adelaide
    2 to 12 business days
    Brisbane
    2 to 9 business days
    Broome 8 to 20 business days
    Canberra
    3 to 11 business days
    Darwin
    4 to 6 business days 
    Gold Coast
    2 to 9 business days
    Hobart
    3 to 10 business days
    Melbourne
    2 to 8 business days
    Newcastle
    4 to 10 business days
    Perth
    5 to 18 business days
    Sydney
    3 to 7 business days

    Express Delivery:

    City Approximate Time
    Adelaide
    1 business day
    Brisbane
    1 business day
    Broome 3 to 4 business days
    Canberra
    1 business day
    Darwin
    2 to 3 business days
    Gold Coast
    1 business day
    Hobart
    1 business day
    Melbourne
    1 business day
    Newcastle
    1 business day
    Perth
    1 business day
    Sydney
    1 business day
    Please note that delivery times will vary during peak periods such as public holidays and the Christmas season.

    Can I track my package?

    Yes, once your order has been fulfilled by our team and the delivery has been booked, you will receive an automatic email with a tracking number. You will also receive an email once your order has been delivered. Otherwise, you can Contact Us and we can give you a delivery estimate. 

    What courier service do you use?

    We use Australia Post as our courier service because they are the most reliable and practice offsetting by supporting projects that reduce CO2 emissions. The service we use with Australia Post is also 100% carbon neutral. So you can feel at ease knowing that the delivery of your item is not harming the planet. Giving back to our environment is so important in keeping it our friend. 

    Even more for the environment

    We offer Shop Pay as one of our payment methods because for every order purchased through Shop Pay, the delivery emissions will be offset. That means even more for the environment! Just use Shop Pay to pay for you hamper and the environment will thank you for it. So will your grandkids. 

     

    Shop Pay Logo Offset Delivery Emissions Good Environmental Impact

     

    To take it EVEN further, our website is set up with Offset, which allows us to neutralise all of our shipping emissions that contribute to climate change. So you can be TRIPLE sure that by purchasing from this website you are supporting an environmentally-friendly business that invests in sustainability initiatives to counteract the environmental impact of shipping. Offset works with Pachama to contribute to certified projects, complying with the best-in-class carbon offset protocols and standards.

    Pachama Logo Offset Carbon Emissions Environmental Footprint